Wherever you are in the world, IT Lab’s Service Desk gives exceptional IT support around the clock. This includes on-site assistance via our network of carefully selected partners in key locations, ensuring your international colleagues enjoy service equal to your UK HQ.
IT Lab’s engineers work in harmony with our partner engineers, meaning a seamless experience for your users. We’ll leverage on-the- ground insights whilst overseeing the bigger picture, building local knowledge and identifying trends.
We’ll wrap our support around your needs, fostering the confidence of your overseas teams and stakeholders. And as those needs change and grow, we have the capacity and flexibility to respond. Our Service Obsession means that every support ticket or strategic project is managed efficiently and intelligently, allowing you to focus on your core business without distraction or unacceptable levels of downtime.