Focused on ensuring the effectiveness and productivity of users,
IT Lab provides enterprise quality, 24.7 1st, 2nd & 3rd line service desk services
IT Lab’s 24.7 service desk places an experienced team of highly-qualified engineers at your disposal.
Our dedicated service desk option is managed and resourced by engineers who are focussed on a single client.
While users tend to focus on speed and ease-of-use, employers are naturally, concerned about security and cost. We have years of experience of balancing these competing demands. With the increasing migration of corporate data and applications into the Cloud, and as end-user devices move to laptops and personal mobile devices, IT Lab helps our clients find this balance, securely and cost effectively without sacrificing user experience.
Rhianna & Rick, Support Services
IT Lab is a three-star Service Desk Institute-accredited service provider. We are also ISO 9001 and ISO 27001 certified. Our name is globally-recognised in the industry and we manage the demands of over 850 clients. We can do the same for you.