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CSOC and Incident Response

Protect and defend your organisation around the clock with IT Lab's custom-built Cyber Security Operations Centre (CSOC)

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Our Cyber Security Operations Centre (CSOC) continuously monitors your environments for security incidents to detect and contain attacks and intrusions in the shortest possible time. The CSOC accomplishes this by:

  • Real-time monitoring and analysis – conducted by the collection and centralisation of relevant event data from all your event producing systems and networks - and correlating events that may represent an actual security incident or breach.
  • Primary response to security incidents – achieved through the analysis of incident characteristics, triaging of alerts, defining a suitable response strategy and coordinating defensive action.
  • Discovering and managing the remediation of breaches on your systems.

Cyber threats are growing significantly. Government statistics reveal that nearly seven in ten large companies have identified a breach or attack, and that almost one in five small businesses need a day or more to recover from their most disruptive breach.

It’s now an accepted paradigm that it’s a matter of when - not if – you'll suffer a breach. It’s imperative that organisations are prepared for this eventuality to minimise the risks from today’s multitude of threats. 

why should you consider the support of a CYBER security operations centre?

  • You’ve highlighted a need for continuous security monitoring of your network. This could be due to a recent breach you’ve experienced or a compliance requirement.
  • You have many separate data sources within your environment - firewalls, IDS/IPS, O365, Single Sign-on product, Switches, Routers, Email Security Gateway, Web Filtering Gateway, Azure, AWS, Endpoint Security Products, other syslog capable sources - and would like centralised management and identification of security incidents from their correlation.
  • You suspect you've been breached and need urgent incident response assistance to contain the breach and arrange remediation.
  • You'd like the ability to quickly identify if you're under attack or have been breached.
  • You’ve found it challenging starting an in-house SOC function, perhaps because of a cyber skills shortage, the costs involved, or you’re unsure where to start. By outsourcing your SOC to IT Lab, we can greatly reduce the costs of doing this yourself.


IT Lab's CSOC is a custom-built facility operating from our Manchester office 24/7/365. SOC is a powerful combination of cybersecurity experts and advanced multi-layered technologies. Our CSOC exists to protect your business by:

  • Significantly reducing the likelihood of a successful cyber-attack
  • Rapidly containing and minimising the consequences of a successful breach.
  • Round the clock security monitoring; watching for attacks and infections.
  • In an ocean of threats, our expert analysis and triaging ensures attention is focussed when and where it’s needed most.
  • Pragmatic, actionable advice for rapid prevention and / or remediation.
  • As appropriate, delivery and / or assistance with the above.
  • Regular updates and intelligence sharing, including direct telephone calls. Depending on the nature of your needs, this can include your access to real-time reporting dashboards and mobile alerts.
  • Support with vital compliance, e.g. FCA regulations, PCI DSS requirements, GDPR, ISO 27001, Cyber Essentials PLUS etc.
  • Minimise disruption to IT services and reduce the impact of system compromise through our ability to identify and escalate potential incidents in a short time-frame with high fidelity.

Why Choose IT Lab?

  • A dedicated and experienced cybersecurity team with the skills to rapidly and effectively defend your critical assets.
  • Our professionals have supplemented their skills with recognised qualifications, and years of in-the-trenches experience.
  • Engage further technical services as needed, such as Penetration Testing and Red Teaming, malware analysis and digital forensics.
  • The capacity to help fix the problems we find with IT Lab’s Cybersecurity Strategy and Consultancy (GRC) services
  • Cyber credentials backed by a proven cybersecurity consultancy in Perspective Risk – an IT Lab company.
  • IT Lab and Perspective Risk practice what we preach and operate an Information Security Management System (ISMS) certified to ISO 27001 standards. Additionally, Perspective Risk is Cyber Essentials PLUS certified and can operate as a Cyber Essentials Certifying Body.

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