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Business Applications

Optimise core business technology, optimise your business

IT Lab can advise on an extensive portfolio of core business applications focused on enabling organisations and people to outperform


Typical service elements include:

Business Application Selection

IT Lab has over twenty years of experience in providing finance and ERP (Enterprise Resource Planning) systems that sit at the heart of an organisation. This experience and history has enabled our team to truly provide insight into the inner workings of organisations of varying types and sizes, operating across a broad range of sectors.

ERP System Selection

Finance and operations are central to all organisations. IT Lab provides leading Enterprise Resource Planning (ERP) applications as vanilla deployments or, where required, custom design elements, including financial management and reporting modules; industry modules and capabilities for wholesale and distribution, manufacture, supply chain management; and functional capabilities including HR, accounting and project costing modules. If we’ve done it many times for Premier League football clubs, we can do it for you.

Microsoft Dynamics Navision

Microsoft Dynamics NAV is a robust, user-friendly ERP system designed for enhanced insight and control of financial and operational functionality. It empowers you to transform your financial budgeting and reporting requirements, manufacturing processes and supply chain monitoring. It’s also easy to configure, with close ties to Microsoft Windows and Office. The platform’s flexibility, integration capabilities and support of multi-currency, multi-language functions makes Dynamics NAV well-suited to providing business management capability to subsidiaries of larger parent companies.

Microsoft Dynamics GP

The best business decisions are informed decisions. Microsoft Dynamics GP is a cost-effective, easy-to-use accounting and management system that provides a wealth of business intelligence tools and flexible reporting options. It simplifies key accounting tasks and automates financial operations such as inter-company postings, expense management and electronic banking – all with seamless integration with other Microsoft applications. It’s the ideal system for organisations with complex financial budgeting, analysis and reporting requirements or those with a need to scrutinise costs, revenue and time associated with separate projects.

Dynamics 365

Dynamics 365 is Microsoft’s new approach to end to end intelligent business applications in the cloud. Deep integration between Office 365 and Dynamics 365 means users are empowered to process transactions seamlessly in Outlook linked to the core Finance application. Dynamics 365 also includes big data, advanced analytics and IoT functions as standard.

Pegasus Opera

Opera 3 is a cost-effective accounting and business management system. It combines cash flow analysis and reporting, HMRC-accredited payroll and HR, supply chain management and sales pipeline functions – eliminating the need for separate line-of-business systems – and provides event-based alerts to keep you on top of business performance in real-time. IT Lab has been a Pegasus specialist since 1985 and is one of a handful of partners to achieve Pegasus Strategic Partner status.


IT Lab is a trusted Government supplier

We help government and public sector organisations
secure powerful IT services without the price tag.

Our Approach


Why IT Lab for Business Applications?

Navigate. Integrate. Operate.

Three words that will help you achieve business goals and transform your expectations of technology.

Find out how...

Meeting in the hall

Jennifer, Service Delivery Management

Navigate the best IT for your business

Our consultants work with our clients to evaluate front and back office functions to identify opportunities for improved business functionality and enhanced performance. They review existing applications, processes, workflow and data needs and will propose improvements that will make a significant business impact.
By reviewing your goals, front and back office functions, existing applications, workflow and data needs, we can either optimise existing systems or where appropriate implement new line-of-business systems that will revamp and upgrade your business performance.

Meaningful performance and insight begins with line-of-business tools that are intelligent, integrated and aligned with the unique challenges of your organisation.

Integrate business applications for a cohesive working world

Corporate IT demands the coherent integration of services, rather than a disparate and disjointed melting pot of applications. We assess your existing technology portfolio and can help you bring applications and services together, to operate as one, whether using application programming interfaces (APIs) to act as a bridge between different apps and services or bringing data together through effective business intelligence and reporting and deeper insight through analytics. The result is seamless interaction between corporate processes and true management information.

Unite your core business tools for a more coherent organisation.

Apprentices on Service Desk

David, Support Services

Charlotte, Accounts

Operate with expert support at your fingertips

Our Business Applications team has over two decades of experience of providing support for clients’ business applications, including 1st and 2nd line support for an array of common enterprise applications including Microsoft Dynamics NAV and Dynamics GP or Pegasus Opera.

The IT Lab Service Desk supports many client line-of-business and bespoke applications using individual ‘standard operating procedures’ defined with clients for each application, far extending our capability beyond that of a typical outsourced service desk

Specialised application support that always puts your business first.


Award-winning IT Support. Count on it.

IT Lab is a three-star Service Desk Institute-accredited service provider. We are also ISO 9001 and ISO 27001 certified. Our name is globally-recognised in the industry and we manage the demands of over 850 clients. We can do the same for you.


Numbers we are proud of ...

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Over 350 terabytes of data stored securely on our Cloudlab platform

850+ customers, representing more than 25,000 people we support everyday

Over 170 service obsessed engineers