Business Applications

Optimise core business technology, optimise your business

IT Lab can advise on an extensive portfolio of core business applications focused on enabling organisations and people to outperform

Our Approach


Why IT Lab for Business Applications?

Navigate. Integrate. Operate.

Three words that will help you achieve business goals and transform your expectations of technology.

Find out how...

Meeting in the hall

Jennifer, Service Delivery Management

Navigate the best IT for your business

Our consultants work with our clients to evaluate front and back office functions to identify opportunities for improved business functionality and enhanced performance. They review existing applications, processes, workflow and data needs and will propose improvements that will make a significant business impact.
By reviewing your goals, front and back office functions, existing applications, workflow and data needs, we can either optimise existing systems or where appropriate implement new line-of-business systems that will revamp and upgrade your business performance.

Meaningful performance and insight begins with line-of-business tools that are intelligent, integrated and aligned with the unique challenges of your organisation.

Integrate business applications for a cohesive working world

Corporate IT demands the coherent integration of services, rather than a disparate and disjointed melting pot of applications. We assess your existing technology portfolio and can help you bring applications and services together, to operate as one, whether using application programming interfaces (APIs) to act as a bridge between different apps and services or bringing data together through effective business intelligence and reporting and deeper insight through analytics. The result is seamless interaction between corporate processes and true management information.

Unite your core business tools for a more coherent organisation.

Apprentices on Service Desk

David, Support Services

Charlotte, Accounts

Operate with expert support at your fingertips

Our Business Applications team has over two decades of experience of providing support for clients’ business applications, including 1st and 2nd line support for an array of common enterprise applications including Microsoft Dynamics NAV and Dynamics GP or Pegasus Opera.

The IT Lab Service Desk supports many client line-of-business and bespoke applications using individual ‘standard operating procedures’ defined with clients for each application, far extending our capability beyond that of a typical outsourced service desk

Specialised application support that always puts your business first.


Award-winning IT Support. Count on it.

IT Lab is a three-star Service Desk Institute-accredited service provider. We are also ISO 9001 and ISO 27001 certified. Our name is globally-recognised in the industry and we manage the demands of over 850 clients. We can do the same for you.


Numbers we are proud of ...

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1 petabyte of data stored securely on our Cloudlab platform

750+ customers, representing more than 25,000 people we support everyday

Over 250 service obsessed engineers