Navigate. Integrate. Operate.
Three words that will help you achieve business goals and transform
your expectations of technology.
Find out how...
Jennifer, Service Delivery Management
Our consultants work with our clients to evaluate front and back office functions to identify opportunities for improved business functionality and enhanced performance. They review existing applications, processes, workflow and data needs and will propose improvements that will make a significant business impact.
By reviewing your goals, front and back office functions, existing applications, workflow and data needs, we can either optimise existing systems or where appropriate implement new line-of-business systems that will revamp and upgrade your business performance.
Corporate IT demands the coherent integration of services, rather than a disparate and disjointed melting pot of applications. We assess your existing technology portfolio and can help you bring applications and services together, to operate as one, whether using application programming interfaces (APIs) to act as a bridge between different apps and services or bringing data together through effective business intelligence and reporting and deeper insight through analytics. The result is seamless interaction between corporate processes and true management information.
David, Support Services
Charlotte, Accounts
Our Business Applications team has over two decades of experience of providing support for clients’ business applications, including 1st and 2nd line support for an array of common enterprise applications including Microsoft Dynamics NAV and Dynamics GP or Pegasus Opera.
The IT Lab Service Desk supports many client line-of-business and bespoke applications using individual ‘standard operating procedures’ defined with clients for each application, far extending our capability beyond that of a typical outsourced service desk
IT Lab is a three-star Service Desk Institute-accredited service provider. We’re also ISO 9001, ISO 27001 and ISO 22301 certified. Our name is globally-recognised in the industry and we manage the demands of over 850 clients. We can do the same for you.
