Leading IT technology and managed services provider, IT Lab, has been appointed by international insurance and reinsurance broker, RFIB Group Limited, as its technology outsourcing and services partner.

The engagement will see IT Lab provide an end-to-end technology service, transitioning and transforming RFIB’s core technology platform and delivering key services to support RFIB’s ambitious growth plans.

Backed by US-based Private Equity firm, Calera Capital, RFIB operates globally from London, Dubai, Riyadh and Bermuda. With the benefits of centralised platform services and global reach, IT Lab will deliver a single global service model, including core infrastructure and operational systems support, and end-user services on a 24/7 x 365 basis.

The outsourcing deal is the culmination of several months of strategic planning by RFIB, working with Xceed Group and Aecus Ltd, to develop a technology operating model and outsourcing approach that will support RFIB's growth strategy. The initial three year outsourcing deal follows IT Lab’s recent announcement of an investment by its new majority shareholder, ECI Partners, to support its own growth strategy.

"We are delighted to be working with RFIB. We work hard to truly understand the strategic objectives and operational needs of our clients, working in partnership to define the technology services and solutions which will enable those outcomes. We look forward to providing an end-to-end technology service.”

Peter SweetbaumCEO of IT Lab

“With IT Lab we are able to migrate to a secure, scalable and flexible cloud service that will support our business as it grows. Just as importantly, IT Lab will also enable RFIB’s IT team to move from running day-to-day infrastructure and operations to concentrate on value-adding technology services."

Paul Smith, CIO of RFIB

Written by Emily White