Fascinating Insight from Poll of ITSB18 Delegates


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Geoff Kneen, IT Lab’s Managing Director, discusses how ITSB18 proved that the Adaptive Technology Model is no longer a concept. In a poll, 85% of delegates revealed they had started the journey or had made real progress.

Kneen addresses the ‘where to from here?’ question with advice on continuous adaptation, building the business case and liberating your legacy.

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