A culture that cannot be copied
Just as great bakeries are defined by great bakers, top MSPs are defined by top engineers and support staff. But sometimes the best isn’t good enough. All the IT acumen in the world won’t get you hired at IT Lab unless you are fanatical about great service, listen intently to clients and have an uncanny ability to create strong, accountable relationships.
We search for people who aren’t happy if their organisation is doing a mediocre job. If a client interaction doesn’t quite feel right, IT Lab people do something about it. They think. They dare. They do. These people are not easy to find. But we are zealous about recruiting people who are determined to make a difference.
IT Lab has been named in the annual Sunday Times' 'Best Companies To Work For' awards six times since 2008. We currently have a rating of three stars - the highest available. This places us among the best employers in the UK. All of which helps us to recruit the best. It's a virtuous circle.
Ernesto Broersma, Client Development
IT Lab is a three-star Service Desk Institute-accredited service provider. We are also ISO 9001 and ISO 27001 certified. Our name is globally-recognised in the industry and we manage the demands of over 850 clients. We can do the same for you.