A leading career management and personal development organisation
“From the very early stages of discussions, it was clear that the IT Lab team were incredibly professional, knowledgeable and switched on. They took the time to really understand our operational challenges before proposing a solution, and this gave us a huge amount of confidence in their ability to deliver.”
“We have a highly mobile team, and this mobility is central to our service delivery model. We identified the need for a flexible, scalable and highly-available communications platform and IT Lab delivered in every area. We’re delighted with the results.”
Employing approximately 100 full-time staff and up to 100 temporary staff (during specific times of the year), Inspira is headquartered in Penrith, Cumbria and operates from six further sites around the North West of England.
Inspira specialises in giving people the tools to unlock their potential and find their purpose with a particular focus on personal and career development. Their services, courses and programmes range from confidence-building and interview techniques to practical assistance with preparing for the world of work, finding apprenticeships and training and returning to the workplace. Inspira works in partnership with a number of other local and regional service providers and has assisted thousands of clients since 2001.
“Being able to help an organisation which in turn helps young people make the most of their lives is doubly rewarding. We were really pleased to design and implement a solution which allows for optimal working for an organisation like Inspira that needs to be agile, know they’re getting value for money and ultimately enabling its users to work in a way which is most productive for them.”
Inspira’s management team had originally envisaged using a public cloud based Microsoft Azure environment, but instead opted for IT Lab’s private virtual cloud platform, CloudLab with SharePoint and OneDrive deployed for synchronised user file access. This allows Inspira far more freedom and flexibility in terms of delivering a bespoke set of services as it is fully owned and managed by IT Lab. As such, the platform can be tailored for the specific requirements of each customer deployment.
The private, fully managed, highly resilient and DR-enabled new core platform has been seamlessly integrated with Office 365 and other line-of-business, security and network / device management applications. This, combined with IT Lab’s 24/7 managed support service (to reinforce their capable internal IT team) has enabled Inspira staff to work securely and effectively wherever & whenever they need to. Overall, IT Lab’s solutions have given Inspira renewed confidence to bid for new service contracts and provide more innovative, efficient services to their existing customers.
As with any highly mobile team, Inspira had identified communication and collaboration as key drivers for their new infrastructure. Skype for Business, with its instant messaging, video/audio conferencing and team spaces functionality has had a transformative effect on the whole team, delivering vast improvements in productivity and effectiveness across the organisation.