A full service law firm that offers specialist legal services to both individuals and businesses in the UK
“Switching to a new IT partner was an alien concept to us and we initially had some difficulty in finding a provider that would meet all of our needs. Our concerns over the changeover process had been a barrier, yet IT Lab guided us every step of the way. There was very little upheaval or downtime, something which our partners were particularly keen to avoid.”
Davis Blank Furniss is a 60-strong, full-service legal firm based in Manchester, offering a broad range of professional legal services.
The firm works within an industry which relies upon the assurance of secure networks to protect sensitive data. They have an impressive client list including banks and professional institutes, and a prominent position on the CQS panel.
Confident in its ability to address the common hurdles facing Davis Blank Furniss, IT Lab met with all partners and presented a flexible solution that alleviated any of their concerns. IT Lab’s knowledge and expertise of the sector’s specific technology needs and its understanding of the change in step within the infrastructure of many modern legal firms, meant that it was able to proactively support the firm and identify a solution which would work as a business enabler.
Throughout the consultation process, both parties agreed that migrating to a new IT system would provide the most resilient platform for the business’ future growth. A formal project plan was created to guide Davis Blank Furniss through the changeover process, involving multiple meetings to address any apprehension over the migration.
The transition process was staged over several months, in order to provide employees with full visibility of the changeover and time to complete any necessary training on the new software.
To ensure Davis Blank Furniss had complete peace of mind, engineers were positioned at both of its offices during the changeover weekend and on the first day of ‘go-live.’ This provided invaluable support in the event of any mishaps.
Further to the delivery of a seamless migration and integration, IT Lab’s managed service and support offering introduced a proactive approach to business continuity and risk management. This was particularly important to the firm who had concerns around data security within the legal sector. In addition, the installation of Citrix provided the firm with complete flexibility, enabling all of its employees to work from any device at any location.
Published on 5th January 2017Read More