Wine, spirits and craft beer distributor dedicated to supplying restaurants, hotels, pubs and caterers throughout the UK
What started as a group of wine-loving friends selling a mixture of classed growths and unusual bottles to private clients, has become one of the UK’s most successful wine, spirit and beer distributors.
Founded in 1982 as Bibendum, the award-winning Bibendum PLB Group now consists of five trading companies selling wine, spirits and craft beer to restaurants, hotels, pubs and caterers across the UK. The five companies are Bibendum Wine Ltd, PLB, Walker & Wodehouse Wines, spirits and beer brand agency Instil Drinks Co and The Wondering Wine Company, which specialises in consumer events, each targeted to a specific channel.
Bibendum originally began international trading with the launch of Bibendum Europe and Bibendum Sprits in 2006 and in 2014 merged with off-trade drinks importer PLB Group, ensuring that both on-trade and off-trade channels were covered.
By combining the strengths and expertise of the different companies, Bibendum PLB Group is uniquely placed to offer its customers the best possible product range and value added services.
Today, the group sells over five million cases of quality wine, beer and spirits to around 5,500 on-trade customers; from Michelin star restaurants to international sporting venues. The Group also sells around nine million cases to off-trade customers; from convenience stores to major multiples.
Selling over five million cases of quality wine, beer and spirits to around 5,500 on-trade customers
“We chose IT Lab for its combination of strategic focus, capability, ability to challenge our business and help drive our strategy over the coming years. With IT Lab’s support, we have begun to transition our technology environment to one that is an enabler of growth and progress. This will require us to change our approach, thinking, structure and processes as well. None of its competitors had this capability in-house and it is a fundamental point of difference – and altogether pretty exciting.”
When it came to transitioning from Bibendum’s old supplier, the aim for IT Lab was to ensure that there was as little disruption as possible to the end-user throughout.
This could only be achieved by developing excellent working relationships with the team at Bibendum, through effective communication and the technical foresight that comes with the IT Lab team being so established in this field.
IT Lab provided 1st, 2nd and 3rd line support via a team of four professionals, including a full-time on-site support engineer. IT Lab worked to create Bibendum’s Office 365 solution to integrate key forms of communications including voice and instant messaging. This was rolled out ahead of the merger with PLB Group, enabling Bibendum to integrate the businesses and all employees more effectively.
More recently, the team at IT Lab were invited to support Bibendum as a strategic boardroom level partner to advise and assist the Group on the best way to leverage technology to add long term value.
Bibendum operates in a complex industry with very tight margins, so the important work with IT Lab aims to identify where efficiencies can be made so the business can operate in a more streamlined manner.
Published on 5th January 2017Read More