Diabetes UK, the leading charity which aims to create a world where diabetes can do no harm, has this month signed a three year managed service contract with IT Lab.
The managed service contract will see IT Lab migrate Diabetes UK’s existing infrastructure and applications to IT Lab’s private cloud platform – ‘Cloudlab’ which will be made available to 400 Diabetes UK employees UK wide across ten sites.
IT Lab will provide on-going end-user support, service management, advanced monitoring and infrastructure support services in conjunction with the internal Diabetes UK IT team.
In addition to partnering with a leading managed service provider, key criteria in choosing IT Lab was the development of an appropriate operating model and service design which will allow a flexible approach to future technology requirements while delivering world-class support services to the entire Diabetes UK team.
IT Lab is looking forward to working with Diabetes UK in achieving their technological and business objectives.
Ali Jaffri, Projects and Operations Manager at Diabetes UK
“Having reviewed the market, we were impressed by IT Lab capabilities and collaborative approach to working with us. They demonstrated a thorough understanding of our organisation & culture as well as our approach to technology and we look forward to working with them.”
Tom Hipwell, Business Development Manager at IT Lab:
“We are very pleased that Diabetes UK has chosen IT Lab as a strategic partner and we thoroughly look forward to working together. The charity sector is key for IT Lab and we welcome the opportunity to work with an organisation with Diabetes UK’s heritage and reputation.”