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Find out why we are an award winning, market leading IT support company.
How IT Lab has managed to optimise service to deliver seamless support, IT projects and consultancy.
Delivering the very best technology through our partnerships with the leading innovators and providers in the market.
The goals of charity and not-for-profit organisations might be different from those of commercial businesses, but they grapple with many of the same challenges. And the search for increased efficiency, lower overheads and greater return on investment assumes even more importance when you’re doing everything possible to raise maximum revenue for your chosen cause. We provide market-leading IT systems and cost-effective IT support to help you do just that.
Keeping the donations coming
Any charity relies on steady donations to make a difference. So the way you interact with your donors plays a key role in the long-term success of your organisation. We can build IT systems and cutting-edge CRM tools that transform the way you interact with existing donors, and make it easier to reach out and attract new ones. All in full compliance with best practice protocols.
Trim your overheads, protect your procurement budget
Of course, it’s not just about growing revenue. Improving your IT systems offers greater efficiency and lower operational costs too. We can even create systems that give your employees more time to fulfil their daily tasks. And because we have tight relationships with leading technology providers like Apple, Google and Citrix, we can provide game-changing IT infrastructure without destroying your procurement budget.
Expert IT support, 24/7/365
IT complaints don’t care what time of day it is. We’ll keep everything running smoothly and minimise the impact of disturbances with 24/7 systems support. Our case management statistics show that we resolve most new cases within 4 hours and close almost 100% of cases within 24 hours. But we don’t just fix emergencies. Our IT Management team can alert you to any technological advances that could be used to make your organisation more efficient.
The reason we’re so committed? Like you, we think the work of the charity sector is crucial.
I am always very proud to do your IT. You do such great things for the world. It adds real value to the hours we put in. Keep up the good work!”
Ernesto Broersma, IT Manager for Merlin